You might think a brand-new home is safe to buy without a survey. After all, everything is new — how can there be anything wrong? The reality, according to our Crowborough Surveyors team, is very different. New build snagging surveys regularly find dozens of defects, some of them serious.
What Is a New Build Snagging Survey?
A snagging survey is a detailed inspection of a newly built property, carried out before or shortly after you complete your purchase. A qualified surveyor systematically checks every accessible element of the property for defects, incomplete work and deviations from the specification or building regulations.
This is different from a standard Level 2 Home Survey or Level 3 Building Survey — though our chartered surveyors can combine elements of both for new build inspections.
How Common Are New Build Defects?
Research by the HomeOwners Alliance found that 93% of new build buyers reported problems with their home. The New Homes Quality Board was established in 2022 specifically to address the poor quality that had become endemic in the new build sector. Common defects include:
- Poor plastering, uneven surfaces and missing sealant
- Poorly fitted kitchens and bathrooms
- Misaligned doors and windows that don't close properly
- Inadequate insulation and thermal bridging
- Drainage problems — blocked or incorrectly graded pipes
- Roof defects — poor pointing, missing mortar and ridge tiles
- Electrical and plumbing installations not meeting standards
- Structural issues — cracking in blockwork and poor cavity wall ties
When Should You Get a New Build Survey?
The ideal time for a snagging survey is after the build is practically complete but before legal completion. This gives you maximum leverage to get defects rectified by the developer before you hand over your money. However, many developers resist access prior to completion — in which case, we recommend having the survey carried out within the first two years, while the builder's warranty (typically NHBC Buildmark) is still in force for defects.
What About NHBC Warranty?
Most new build homes come with an NHBC Buildmark warranty (or similar). This provides cover for major structural defects for 10 years. However, in the first two years it is the builder's responsibility to fix defects — and they will only fix defects you tell them about. A professional snagging survey ensures nothing is missed.
The NHBC warranty does NOT cover cosmetic defects or items that are simply below your expectations. Only a qualified surveyor can identify which issues fall within the warranty scope.
How Much Does a New Build Snagging Survey Cost?
A professional new build snagging survey from Crowborough Surveyors typically costs between £300 and £600 depending on the size and type of property. Given that the average new build buyer in East Sussex spends upwards of £350,000, this is a very small investment that can save thousands in repair costs.
New Builds in East Sussex
There has been significant new build development across Crowborough, Uckfield, Heathfield and surrounding areas. Our local surveyors are familiar with the major developers active in East Sussex and the typical issues seen on their sites.